Privacy Policy

1. Our Privacy Approach

Shabbat Unplugged is designed to be simple and privacy-conscious.

Our website widget is intended to display a Shabbat and Jewish holiday closure screen. It is not designed to place advertising cookies, retargeting cookies, or behavioral tracking cookies on your visitors.

We collect only the information needed to operate, secure, support, bill, and improve the Service.

2. Information We Collect From Account Users

When you create an account or use the dashboard, we may collect:

• Name
• Email address
• Login information
• Account settings
• Website URL
• Website platform type
• Business location
• Uploaded logo
• Uploaded screenshot
• Selected colors
• Custom messages
• Plan selection
• Subscription status
• Setup preferences
• Support messages
• Technical logs related to account activity

We use this information to provide and manage the Service.

3. Website and Widget Information

When our widget runs on a participating website, we may process limited technical information needed to determine whether the closure screen should appear.

This may include:

• Website domain
• Site ID or embed code ID
• Visitor request context
• Browser type
• Device type
• Approximate location information if needed for timing mode
• Shabbat or holiday timing status
• Basic technical logs for security, debugging, and abuse prevention

We use this information to operate the closure screen, enforce domain restrictions, troubleshoot issues, and prevent unauthorized use.

4. Location Information

Depending on the customer’s selected settings, the Service may use location information to calculate Shabbat and holiday times.

Location modes may include:

• Business location
• Visitor location
• Strict worldwide mode

For business location mode, we use the business location provided by the website owner.

For visitor location mode, we may use approximate location signals, such as IP-based location, where available.

We do not use visitor location information for advertising or retargeting.

5. Payment Information

Payments are processed by our payment provider.

We do not store full credit card numbers on our servers.

We may receive and store limited billing information such as:

• Customer ID
• Subscription ID
• Plan
• Payment status
• Billing email
• Transaction status
• Last payment date
• Subscription renewal or cancellation status

This information is used to manage subscriptions, billing, access, and account status.

6. Done-For-You Setup Information

If you purchase Done-For-You Setup, we may collect:

• Name
• Email
• Phone number
• Website URL
• Platform type
• Booking time
• Setup notes
• Access instructions you choose to provide

If temporary website access is provided, it is used only for setup and support purposes.

We recommend that customers provide temporary or limited access whenever possible and remove access after setup is complete.

7. Cookies and Tracking

Shabbat Unplugged does not intend to place advertising, retargeting, or behavioral tracking cookies through the closure widget.

Our own website and dashboard may use necessary cookies or similar technologies for:

• Login
• Authentication
• Security
• Payment flow
• Session management
• Preferences
• Basic service functionality

Your own website may use its own cookies, analytics tools, chat widgets, advertising pixels, accessibility widgets, or other third-party scripts. Those are controlled by you or your providers, not by Shabbat Unplugged.

8. How We Use Information

We use information to:

• Provide the Service
• Create and manage accounts
• Generate website embed codes
• Display the closure screen
• Calculate timing settings
• Enforce domain restrictions
• Process payments
• Manage subscriptions
• Provide Done-For-You Setup
• Send service-related messages
• Respond to support requests
• Improve the Service
• Prevent fraud, abuse, and unauthorized use
• Comply with legal obligations

9. How We Share Information

We do not sell personal information.

We may share information with service providers that help us operate the Service, such as:

• Hosting providers
• Database providers
• Payment processors
• Authentication providers
• Email providers
• Scheduling providers
• Support tools
• Security and monitoring providers

These providers may process information only as needed to provide services to us.

We may also share information if required by law, legal process, security needs, fraud prevention, business transfers, or to protect rights and safety.

10. Public Verification Pages and Badges

If a website uses a Shabbat Unplugged badge or verification page, certain information may be publicly visible, such as:

• Business or website name
• Website URL
• Verification status
• Selected public observance status
• Shabbat Unplugged badge or attribution link

Do not enable public badges or verification pages if you do not want this information displayed.

11. Data Retention

We keep information as long as needed to:

• Provide the Service
• Maintain accounts
• Process billing
• Keep records
• Resolve disputes
• Prevent abuse
• Comply with legal obligations

We may delete or anonymize information when it is no longer needed.

12. Security

We use reasonable technical and organizational measures to protect information.

However, no online service, database, transmission, or storage system is completely secure.

You are responsible for keeping your account credentials secure and limiting access to your website and dashboard.

13. Your Choices

Depending on your location and applicable law, you may have rights to:

• Access your personal information
• Correct inaccurate information
• Request deletion
• Object to certain processing
• Request a copy of your information
• Withdraw consent where processing is based on consent

To make a request, contact us at: support@shabbat-unplugged.com

We may need to verify your identity before responding.

14. International Users

The Service may be accessed from different countries.

By using the Service, you understand that information may be processed in countries where our service providers operate.

Privacy laws may differ from country to country.

15. Children

The Service is intended for business users and website owners.

It is not intended for children.

We do not knowingly collect personal information from children.

16. Third-Party Websites and Services

The Service may link to or interact with third-party websites, platforms, payment processors, scheduling tools, hosting providers, and other services.

We are not responsible for the privacy practices, content, or security of third-party services.

You should review their privacy policies separately.

17. Customer Website Responsibility

Shabbat Unplugged provides a website closure layer.

Customers remain responsible for their own:

• Privacy policy
• Cookie notices
• Consent requirements
• Accessibility requirements
• Legal compliance
• Third-party scripts
• Analytics tools
• Advertising pixels
• Chat widgets
• Payment systems
• Booking systems

Using Shabbat Unplugged does not replace your own privacy, cookie, accessibility, legal, or compliance responsibilities.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The updated version will be posted on our website with a new “Last updated” date.

Continued use of the Service after changes means you accept the updated Privacy Policy.

19. Contact

For privacy questions or requests, contact us at: support@shabbat-unplugged.com

Shabbat Unplugged
https://shabbat-unplugged.com